Benefits of Employee Engagement
Employee’s
engagement with different levels. Some are seriously engaged but others are
not. Employees are engaged on three distinct levels, according to Gallup
(2013), a consulting firm. They are divided into three categories: engaged,
disengaged, and actively disengaged. According to Gallup (2013),
actively disengaged workers are more hazardous than disengaged employees. Also,
Employee engagement is classified into five categories: actively/highly
engaged, engaged, moderately engaged, disengaged, and aggressively disengaged. (Keppetipola and Iddagoda,2021)
If the
organization's employees are well engaged with their jobs, it will generate a
lot of benefits for the organisation. Organisation success is based on their
employee's performance, employee engagement creates a positive work
environment, increases the productivity of the organization, improves staff
retention, enhances capabilities through knowledge sharing and teamwork as well
and it will finally create customer satisfaction.
(Website-files.com, 2023)
Benefits
Positive
work environment- engaged employees create a positive
work culture. They build better teamwork and collaboration. It is the way of
value creation for the organization's success. When employees help and support
each other it's easier to achieve organizational goals.
Increase
productivity- When employees are more focused on their
tasks and provide their commitment to the organization's ROI. The productivity
of organizational tasks highly depends on employees' feelings about their job.
“Once
employees are committed, motivated and satisfied, this ultimately leads to high
employee performance which translates to high organisational performance as
well” (Croswell, 2017)
(Synergita
Blogosphere, 2015)
Cost
savings - “Employees who aren’t engaged with their
work are likely to look elsewhere. And since it costs one-half to twice an
employee’s annual salary to replace them—not to mention the less tangible
impacts on staff morale and productivity—focusing on employee engagement can
produce major cost savings for organizations.” (Friedman, 2022)
Higher
retention rate- If the employees are more
satisfied with their work environment, they are more likely to engage with
their tasks, it will leads to lower turnover ratio.
Employee engagement
encourages high
employee retention as
the employees will be passionate to
do their work and motivated to stay
in the organisation
(Babakus, Yavas and Karatepe, 2017)
“Employee engagement encourages
high employee retention as the employees
will be passionate to do their work
and motivated to stay in the organization” (Babakus,
Yavas and Karatepe, 2017)
Leads
for innovation – Employees are working in a friendly
environment, and their minds are with freedom and ability to creative thinking.
They find the best solutions, and options during their job roll. Employees
apply maximum effort when they have confidence in the value
of their job, their team and their organisation as well; when they believe the
organisation is serving their self-interests (Jordan, 2011)
Better
customer satisfaction – Well-engaged employees create the
highest customer satisfaction. Employees use their knowledge and creative ideas
while they present their products and services to customers and will achieve a
better experience.
Decreased
Burnout - Burnouts are manifested by low
motivation and lack of connection to the job. These two aspects may result from
low engagement and uncontrolled pressure. As per research by McKinsey &
Company (2021), an incredible 49% of workers reported some cases of
burnout. By boosting employee engagement, we may prevent employees from
reaching a point where recovery is impossible.
Greater
Employee Commitment- Besides higher production, working
employees who are involved show greater commitment to their company’s long-term
future. This implies that they will spend their efforts on those
difficult-to-quantify but impactful objectives. They could, for instance, be
training new workers or developing improved procedures of production.
Conclusion
Therefore, there are numerous advantages of employee engagement which make it very significant for an effective working environment within organizations. Engaged, not just committed employees lead directly to a better workplace environment, improved employee productivity, and cost reduction as they form part of the collaborative fabric at the workplace in totality. It has been proved that the more engaged employees are, the lesser the number of employee turnovers and therefore lower recruitment costs. In addition, engaged minds create innovative capabilities, which promote organizational growth while positive effect on customers ensuring the link between employee involvement and business achievements. This phenomenon underscores the fact that an invested workforce does not represent luxury but rather a bedrock for ongoing engagement and durability. In the ever-changing marketplace where organizations operate today, employee engagement is essential since it affects how employees work and their contribution towards an organization’s profitability.
References
What are the various degrees of employee engagement, and why should we distinguish different levels?
ReplyDeleteTo understand the different levels of commitment and connection employees have with their work, employee engagement is often categorized into tiers. According to Gallup (2013), employees can be classified into three categories: engaged, disengaged, and actively disengaged. Committed, passionate and in like with their work-employees that are engaged. Disinterested employees are insouciant; they will do their jobs, but without passion. But actively disengaged employees are not only indifferent, they may even attempt to destroy the workplace environment.
ReplyDeleteFor organizations, it is important to distinguish between these levels so that they can find areas where improvement is needed. For example, actively disengaged employees can have an even greater negative impact on the workplace than simply disengaged ones. By identifying the three levels of engagement, organizations can develop strategies to increase overall involvement and counteract disengagement's adverse effects.
Gallup (2013). State of the Global Workplace 2013 | Gallup Topic. [online] www.gallup.com. Available at: https://www.gallup.com/topic/state_of_the_global_workplace_2013.aspx [Accessed 3 Dec. 2023].
DeleteHow does employee engagement save costs for an organization?
ReplyDeleteThere are many ways in which employee involvement can save an organization a great deal of money.
Deletea. Reduced Turnover Costs: The result is lower turnover. Because the cost of replacing an employee can be anywhere from one-half to twice their annual salary, cutting turnover saves money.
b. Increased Productivity: More focused and committed, engaged workers are more productive. Increased productivity implies that organizations can accomplish objectives more economically, without requiring any additional resources.
c. Prevention of Burnout: Usually connected with diminishing interest and motivation, burnout can result in increased absenteeism or lessened productivity. Allowing employees to enjoy what they do prevents burnout, which saves organizations money in health-care costs and lost productivity.
d. Enhanced Innovation: An engaged employee is more willing to come up with creative ideas and innovative solutions. This can create more streamlined processes and efficiencies, which could ultimately result in lower costs of operations.
To sum up, employee engagement has a positive effect on many areas of organizational performance. This contributes to reduced costs in recruitment, productivity and health; and helps reduce innovation-related business risk while improving the sustainability of innovative development itself, which exposes organizations both to increased taxation as well as investment where there is high scientific quality but low commercialization rate at a time when industrial competition.